G2A Charges Users For Not Logging In
G2A is a marketplace that has a very bad reputation but people still tend to use it. Maybe this will help change that.
The greymarket website G2A is now charging people who have not logged into their account in over 180 days. They’re charging 1 Euro for every subsequent month after the 180 days of not logging in. When a user on Reddit posted about this, here’s the official G2A response.
G2A PAY charges an inactivity fee after someone has not logged into their G2A.COM account for 180 days. An e-mail is sent 3 days before the charge to remind the user and allow them to log in and easily avoid the fee. This fee is €1 and is taken from the user’s G2A Wallet (if there are no funds on the Wallet, PAY does not charge anything). Another €1 will be taken each month that the user stays inactive. If they log in, the timer resets itself and they have another 180 days before they are charged. If there are no funds left (or no funds to begin with) on their G2A Wallet, then the account is set to inactive. All a user needs to do to reactivate it is log back into G2A.COM. We never force the user to make a transaction or do anything with the funds. It’s just to let the system know the user is active, and the account has not been abandoned.
Why do we do this? To try and explain in as few words as we can:
It costs money to upkeep accounts (IT infrastructure, server maintenance, etc.) and if someone does not use the account, it doesn’t make sense to upkeep it. We don’t require these users to buy anything, just log in at least once every 6 months, just so that we know they are still with us. As a financial institution we are also monitored, supervised, and audited and have to back up and explain all our accounts and the funds stored on these accounts. Once an account may be considered “abandoned,” we take certain steps to make sure we are in line with all regulations, jurisdictions and laws.
They really do want to uphold their reputation of being a scummy company. This isn’t the first time they’re under fire either. They get keys through “not so legal ways”, they charge you extra just to guarantee that the key you bought will work and closing your account or any customer service takes absolutely forever. Not to mention the whole Gearbox debacle in 2017 after they declined Gearbox’s request to come clean.
Multiple game devs have gone on to say that buying from sites like G2A is worse than pirating the game because even though you’ve bought a game, none of that money goes to the dev. Seriously, do not buy from G2A.
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